Privacy Policy EVO88 Malaysia

EVO88 ("we", "the evo88 platform" or "evo88") is an online entertainment platform operating under a valid licence. We understand that your trust is the most valuable asset we hold, and that trust starts with how we handle your personal information.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. It applies to all users accessing evo88.vin, the evo88 mobile app, and all related services we offer.

By using the evo88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact us to close your account.

We collect various types of information depending on your interactions with the evo88 platform. Below is a detailed breakdown of the data categories we collect:

We only collect information that is genuinely necessary to operate evo88 safely and effectively. You are not required to provide information beyond what is requested during registration, though supplying more complete details can speed up your KYC process and fund withdrawal.

Every piece of information we collect has a clear and legitimate purpose. EVO88 uses your personal data for the following purposes:

• Account Management: Creating, verifying, and maintaining your evo88 account, including the KYC process and identity verification required by law.
• Transaction Processing: Processing deposits, withdrawals, and wagering securely and in a timely manner.
• Platform Security: Detecting and preventing fraud, money laundering, multiple account usage, and other suspicious activity that could compromise platform security.
• Legal Compliance: Fulfilling our obligations under applicable Malaysian law, including reporting requirements to relevant authorities.
• Customer Support: Providing accurate assistance and responses to your enquiries or complaints.
• Responsible Gaming: Monitoring gameplay patterns to identify users who may need responsible gaming support.
• Platform Enhancement: Analysing how users interact with the platform to improve functionality and the overall experience.
• Marketing Communications: Sending promotional offers, bonuses, and the latest updates — only to users who have consented to receive such communications.

EVO88 does not sell, rent, or trade your personal information to any external party for marketing purposes. However, under limited circumstances, we may share your data with the following parties:

• Payment Service Providers: Information required to process deposits and withdrawals is shared with payment service providers integrated with the evo88 platform, such as FPX providers, e-wallet providers, and payment gateways. All such providers are bound by strict confidentiality agreements.
• Game Providers: Game software providers may receive session data required to operate games correctly. This data does not include your full financial information.
• Regulatory Authority: EVO88 is legally required to disclose certain information to Malaysian authorities if directed to do so through valid legal process.
• Identity Verification Service: An authorized third-party KYC service provider may receive your identification documents for verification purposes. These providers comply with strict security standards.
• Analytics Providers: Anonymized usage data may be shared with analytics platforms to help us understand usage patterns and improve the evo88 platform.

Every third party that receives data from evo88 is required to sign a data protection agreement and use that information solely for the specified purpose. We conduct regular reviews of all service partners to ensure ongoing compliance.

EVO88 invests seriously in security infrastructure to ensure your personal data is always protected from unauthorised access, breaches or misuse:

• 256-bit SSL Encryption: All communications between your device and evo88 servers are encrypted using TLS 1.3 with AES-256 encryption — the same standard used by Malaysia's leading banks.
• Secure Data Storage: All data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls.
• Two-Factor Authentication (2FA): EVO88 provides a 2FA option for user accounts to add an extra layer of protection against unauthorised access.
• Regular Security Audits: The evo88 platform undergoes periodic independent security audits by certified cybersecurity firms to identify and address any vulnerabilities.
• 24/7 Monitoring: The evo88 security team monitors platform activity around the clock to detect any anomalies or suspicious access attempts.
• Staff Training: All evo88 staff who interact with user data undergo comprehensive data protection training and are bound by confidentiality agreements.

EVO88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse the evo88 website.

• Essential Cookies: Required for core platform functions such as maintaining login status, language preferences and session settings. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the evo88 platform, such as the most frequently visited pages and time spent. This data is used in aggregate form to improve platform performance.
• Functionality Cookies: Saving your preferences such as display format, game sound settings, and betting preferences to personalise your experience.
• Analytics Cookies: Helping us understand platform traffic and usage patterns. This analytics data is anonymised and cannot be re-linked to individual users.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the evo88 platform. For more information on managing cookies, refer to your web browser's documentation.

EVO88 only retains your personal data for as long as necessary to fulfil the purpose of collection or as required by law. The following are our data retention period guidelines:

• Active Account Data: For as long as your evo88 account remains active, we will retain all relevant account information.
• Data After Account Closure: Certain information such as transaction records and KYC documents will be retained for 7 years after account closure, in line with Malaysia's anti-money laundering legal requirements.
• Security Logs: Access logs and security activity are retained for 90 days for security incident investigation purposes.
• Live Game Recording: Live casino session recordings are retained for 90 days as an audit record.
• Support Communications: Customer support chat records are retained for 2 years.

Once the retention period expires, your data will be securely deleted using methods that ensure the information cannot be recovered. For data retained for legal compliance purposes, we will ensure access is restricted to authorized personnel only.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by evo88:

To submit any request regarding your privacy rights, please contact the evo88 Data Protection Officer by email at [email protected], clearly stating the type of request and the identity verification information required.

EVO88 is an adult entertainment platform permitted only for users aged 18 and above. We take active steps to prevent use of the platform by minors:

• Mandatory age verification during account registration.
• A KYC process that requires official identity document verification.
• An account detection system that identifies signs of underage users.

We does not intentionally collect any personal information from individuals under the age of 18. Should we discover that a child's information has been collected without valid consent, we will take immediate steps to delete that information and close the account in question.

Parents or guardians who believe their child has registered an account on the evo88 platform are urged to contact our support team immediately.

EVO88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements or the technologies we use.

• Any significant changes will be communicated to users via their registered email and an in-platform notice at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this document will be updated to reflect the current version.
• Continued use of the evo88 platform after the effective date of any changes is considered acceptance of the amended policy.
• Previous versions of this Privacy Policy are kept in an archive and can be requested by users who need them.

We encourage you to review this Privacy Policy periodically. If you disagree with any amendments made, you have the right to close your account without penalty by contacting the evo88 support team.

For any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. If you feel we have not handled your complaint satisfactorily, you have the right to submit a complaint to the Personal Data Protection Commissioner of Malaysia.